Frank Earnhardt
| MARSH & McLENNAN COMPANIES | 10-21-1996 to 05-31-2022 |
| MMC Tech | Subject Matter Expert |
| Support ServiceNow transition CASDM operational knowledge transfer to replacement contractors | |
| MARSH & McLENNAN COMPANIES | 10-21-06 to 12-31-2021 |
| MMC Global Technology Infrastructure (MGTI) | Subject Matter Expert |
| CA Service Desk Architect/Subject Matter Expert/Team Lead | |
-Responsible for platform architecture:
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-Responsible for provisioning all platform components:
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-Responsible for fault tolerance design/procedures:
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-Responsible for security compliance:
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-Responsible for API integrations:
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-Responsible for Team Leadership:
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-Responsible for business customizations:
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-Responsible for System Care and Feeding:
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-Responsible for Tier 2/3 On-Call Rotation:
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